Services

We are an end-to-end outsourcing services provider. With proven capabilities and deep domain expertise, we address your business challenges through our integrated IT and business process outsourcing solutions that address critical business functions.

Inbound Call Center Services

The center that is being dedicated to handle inbound calls or receives a number of calls from customers via phone is termed as Inbound Call Center. Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. Our skilled experts aids your company to achieve more customers and reduces the operating cost. We deliver the best inbound call center services that beats your expectations.

Our Inbound Call Center Services includes:


Answering Service
Customer Service
Help Desk / Technical Support Services
Inquiry Handling
Interactive Voice Response (IVRS)
Inbound Sales
Order Taking


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Business Process Outsourcing Services

In general, the Business Process Outsourcing is defined as the process of handling business activities on behalf of your company or business by hiring another company.

Our BPO Services include:

Accounts & Finance Operations
Human Resource Services
Data Processing and Management
Chat and Email support

Outbound Call Center Services

The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outbound provides the best creative, dynamic and cost effective outbound call center solutions. Our extensive knowledge in outbound will fulfill all you outbound call center needs up to your expectations and aids you to achieve the maximum results.

Our Outbound Call Center Services includes:

Appointment Setting
Telemarketing Services
Market Research & Survey
Collections 
Follow-up
Lead Generation
Voice Broadcast 
Telephonic Auditing


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Knowledge Process Outsourcing Services

KPO stands for Knowledge Process Outsourcing. The services of KPO includes research, information gathering etc. It is regarded as an information driven process. The aim of every business will be to build a unique value with the help of their business expertise thus resulting in superior productivity. Here comes the KPO to help such organizations and we provide such skilled KPO experts for the enhancement of an organization. Our experts with advanced analytical and technical skills will mainly focus on the knowledge expertise.

KPO Services offered are:

Learning solutions
Business & Market research
Content Development
Management Training
Management Consulting
Data Research and Analysis
Infrastructure Management

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